![]() ![]() She claims the possibility of establishing an alert system was discussed prior to yesterday’s water break. “One of the things we’ve considered is a Facebook page where we could post information but I am not sure it would work for all our customers,” Tucker said. Janell Tucker, as customer service manager for Aqua Tech, deals with the angry calls when problems arise and agrees that an emergency alert system would help. ![]() I am glad they got it fixed right away but it would definitely help to have a text message to notify us,” he said. “I don’t blame anyone when something like this happens. He feels fortunate that he discovered the dirty water in his system before it had time to build up in his hot water heater, which could have caused an expensive repair. Morrison believes a mobile phone texting system would be the best way to alert residents of problems. I am sure I am not the only person who has experienced this,” said Crystal Prater. “I’ve had entire loads of laundry ruined when this sediment gets into the washing machine. The residents who were impacted or have been impacted in the past say they understand that occasionally these types of incidents will happen but wish that Aqua Tech Utilities LLC, which has been in charge of the water system for the last six years, would develop an emergency alert system to notify residents. The soil composition in many areas of Southeast Texas contains heavy amounts of clay, which expands with rain and contracts as it dries. “We’re sorry when these things happen but it’s just a fact of life living along the Gulf Coast area. ![]() “They need to let their water run for a little while until it clears out,” he said. Thursday, but the sediment might still be visible in water until residents in the area completely flush out their lines. The line was fixed and the lines flushed by 8 p.m. Once mixed with chlorine, which is used to purify the water, the sediment takes on the appearance of rust. The sediment, said Ellington, was caused by the natural build-up of iron and manganese in the lines. We had to fix the line under pressure because we couldn’t open it up to air at the risk of getting bacteria in the line,” Ellington said. When that happens, it stirs up sediments in the lines. “We had a 1-inch line break and it was gushing water. However, Mike Ellington, general manager of Aqua Tech, said a break in the water line caused sediment to appear in the supply lines leading into homes. “When I let the water out of the bathtub, a thick sediment was gathered all over the bottom of the tub.”Īnother resident and a neighbor of Morrison’s, Amanda Fitzgerald Jordan, suspected that the sediment was the result of the water supply company flushing the lines. AQUA TECH UTILITIES FULLWhen I walked back in, the bathtub was full of black water. “I turned the water on and walked out of the bathroom. Morrison said the problem with the water, which is supplied by Aqua Tech Utilities, LLC, of Conroe, was first noticed Thursday evening when he went to draw a bath. ![]()
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